Privacy policy

At Scootaround Inc. (“Scootaround”) we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.scootaroundstore.com ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information..

Scootaround may gather information about you from this Website and from other sources, such as other Scootaround affiliated Websites, information you provide at our physical locations, information you provide to our affiliated companies, including parent and subsidiary companies or any entity directly or indirectly controlling, controlled by or under common control with said entity (“Affiliates”), and information provided to our business partners. This Privacy Policy applies only to information gathered from this Website and does not apply to information about you that we may gather from other sources, including off-line data collected by Scootaround, our Affiliates or any business partner.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see section entitled, Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

WHAT INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, ("personal information");
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Users of this Website may browse without being obligated to submit any personal information; however, we may collect certain personal information from you in certain areas of our Website for a limited number of specific purposes as set forth herein. Personal information we collect may include:

• Names
• Addresses
• Telephone numbers
• E-mail addresses
• Frequent flyer number
• Date of birth
• Credit card numbers
• All other personal information you affirmatively provide to us

You may choose not to provide some of information to us, but this may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us.

The general categories of information we gather include:

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, requesting further services, and subscribing to our email newsletter. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.
• Information you provide when reporting a problem on our Website.
• We may require that you obtain a username and password to log on to certain portions of our Website.

Other Information: We may also request other personal information from you, or you may affirmatively provide us with information. As a general matter, we try to limit the information we gather to the minimum amount of information we need to perform the applicable services and to improve your customer experience. If you send an e-mail to our Website or otherwise affirmatively provide us with information beyond what we request, we will treat such information as having your consent to collect, retain and use the information for purposes reasonably associated with the purpose for which you provided the information. For example, we may retain a copy of the e-mail and any personal information you may have supplied in the e-mail with respect to a customer service question to help us evaluate our service, train our employees and provide better service to our customers.

We may also gather information we receive from credit reporting bureaus and other third parties, such as credit history. We do not collect any sensitive information about you (i.e., personal information specifying racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information pertaining to personal or intimate details of an individual’s life).

Information We Collect Through Automatic Data Collection Technologies

Anonymous User Information: Certain non-personal, anonymous information may be automatically provided to our Web servers by your computer. Additionally, certain other information (such as cookies, described below) may be transmitted by our Web server to your computer. That information does not contain any personal information. Specific types of anonymous information are described below.

IP Addresses: For each visitor to our Website, our Web server automatically recognizes the visitor’s domain name or IP address (where possible), but not the visitor’s e-mail address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, Web servers can identify your computer by its IP address. In addition, Web servers may be able to identify the type of browser you are using or even the type of computer.

We collect IP addresses and related information for the purposes of system administration, to assess the traffic to our Website and to maintain and improve our Website. While it is not our practice to link IP addresses to your personal information, we reserve the right to use IP addresses to identify a user when we feel it is necessary to protect the compelling interest of our Website, customers or others, or to comply with laws, court orders, or law enforcement requests.

Use of Cookies: Cookies are short strings of text sent from a Web server to a Web browser when the browser accesses a Website. In simplest terms, when the browser requests a page from the Web server that originally sent it the cookie, the browser sends a copy of the cookie back to that Web server. A cookie typically contains, among other things, the name of the cookie, a unique identification number, and an expiration date and domain name information. Cookies are used for personalization, tracking and other purposes. Cookies may be “session-only” or “persistent.” Persistent cookies last for more than one visit and are typically used to allow a visitor to our Website to personalize their experience.

We may use cookies to analyze the traffic on our Website (such as total visitors and pages viewed), to personalize features or save you the trouble of retyping your name or other information, and to make improvements to the Website based on the data we collect. We do not save passwords or other sensitive information in cookies. The use of cookies has become a standard in the Internet industry, especially at Websites that provide any kind of personalized service.

Cookies may also be placed by third parties prior to or during your visit to the Website. Our Affiliates and business partners may use these cookies in connection with pixel tracking (discussed below) or otherwise. We do not control these cookies. The use of cookies by advertisers has become standard practice in the Internet industry.

Most web browsers are set to accept cookies by default. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Pixel Tracking: Scootaround, our Affiliates or business partners may employ a common technique usually referred to as “pixel tracking” to measure the effectiveness of marketing and advertisements, as well as compile aggregate usage statistics. Pixel tracking, which may be used in connection with advertisements on other sites, on our Website or in e-mail messages, involves the use of pixel tags (also known as “clear gifs,” “Web beacons” or “1-by-1 gifs”) that are not visible to the user of the site and consist of a few lines of computer coding. For example, if you visit our Website from an advertisement on another site, the pixel tag will reference the cookie you received when you clicked on the advertisement. The pixel tag also may register this activity with a business partner to allow us to count the number of times or when an advertisement is accessed. This data is collected for use in our marketing and research. Personal information about you is not collected by pixel tracking, nor is any tracking information generated from the pixel tag allowed to be used for any other purpose other than to report Website activity to us.

WHO IS COLLECTING THIS INFORMATION

We collect the user information described above by means of your use of this Website and the features of this Website. For example, information is collected in connection with online transactions, registration of users and providing you with information and/or services. Scootaround may share this information with its Affiliates and business partners necessary to complete on-line transactions as part of its standard business operations.

While you are using our Website, you may be linked or directed to other third party sites outside our Website that are beyond our control. For example, you might click on a hyperlink that will take you off our Website. Third party Websites may have a privacy policy different from our Privacy Policy. You should review the applicable privacy policies of all other Websites before providing personal information in connection with such sites. We are not responsible for any actions or privacy policies of such third parties. In addition, advertisers who assist us with pixel tracking may collect a limited amount of information to help us measure the effectiveness of ads, usually by placing cookies on your hard drive. Business partners will not have any opportunity to access any of our customer data unless they are necessary parties to complete on-line transactions, or you have specifically consented.

HOW COLLECTED INFORMATION IS USED

We use the information we collect or that you provide to us, including any personal information, for the following purposes:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To service your account with us and respond to your questions.
• To provide you with discounts, coupons, special promotions, offers and other information and opportunities and services that may be of interest to you and to assist us in providing better products and services (for example, we may contact you to assist us in evaluating the performance of our staff, to assess the quality of product and service received and to help us improve our Website, facilities and services).
• To compile statistics and analysis about our customers use of our Website, products and services, which statistics are only used internally to enable us to provide better customer service and products to you and other customers in the future.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you choose to opt-in and/or receive an e-mail opt-in confirmation, information you provide may be used to send you e-mails about special offers, promotions or other information. If you choose to opt-in, our Affiliates and business partners may use the information you provide to send you e mails about special offers, promotions or other information. You have the right to opt-out of any special promotions, offers or other information requested from Scootaround at all times. For more information, please see the section entitled, Rights and Choices Regarding Your Information.

We also use collected information to learn more about how visitors use our Website and to measure areas of interest in order to provide features and improve the functionality of our Website.

Data collected online may also be combined or merged with information you provide to us by means other than this site as part of the standard business operations of Scootaround and its Affiliates; provided, however, this Privacy Policy applies only to data collected on-line. If the same information about you is gathered from this Website and also from other sources with different privacy policies, Scootaround may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts our use and disclosure of such information.

Aggregate, anonymous information (information that is not personal) obtained from the operation of our Website is also used to help us operate and maintain our site, study traffic patterns and generally learn about the usage of our Website.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our Affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Scootaround’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Braingazim about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, please see the section entitled, Rights and Choices Regarding Your Information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Scootaround, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please be aware that third party websites linked from our Website may collect personal information and/or sensitive information and are not covered by this Privacy Policy. You will need to review the applicable privacy policies. Scootaround shall have no liability for the privacy policies or practices of third parties’ Websites.

HOW LONG WE RETAIN YOUR INFORMATION

We keep your personal information for as long as needed or permitted for the purpose(s) described in this privacy policy and consistent with applicable law. In addition, we might keep the information for longer based on criteria such as applicable rules on statute of limitations, any legal requirements to retain your personal information in light of compliance obligations, any relevant litigation or regulatory investigations, and the duration of your use of our website and receipt of our services.

CONTROLS FOR DO NOT TRACK FEATURES

Some web browsers transmit "do-not-track" (DNT) signals to websites via a DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Because the DNT browser-based standard signal has yet to gain widespread acceptance, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

RIGHTS AND CHOICES REGARDING YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We will ask for your permission to send you information about special offers, promotions and new features, products and services. Scootaround will at all times provide you with the opportunity to remove yourself from any Scootaround e-mail list.

We will give you an opportunity to opt-out of specific uses of your personal information for marketing and similar purposes. To opt-out of receiving our electronic newsletter you can use the supplied link in the newsletter, reply to the newsletter with the wo "unsubscribe" in the subject line, or send an unsubscribe request via e-mail to scooternews@scootaround.com.

By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies or receive notice of cookies. Software programs are available that block cookies. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.

You may be entitled under applicable laws to request, subject to some exceptions, the following:

• That we provide you transparency about our privacy practices;
• That we provide you copies of your personal information that we process;
• That we provide portability of your information, subject to some exceptions;
• That we correct information that is inaccurate or incomplete; and
• That we delete your personal information

To make a request or to express a privacy concern, you or your authorized agent should send an email with your state of residence and “Privacy Rights” in the subject line to admin@scootaround.com. In the body of your email, please state your first name, last name, mailing address, email address and telephone number. We will use this data to locate your profile within our system. We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. For your protection, and to protect the privacy of others, we may need to verify your identity before completing what you have asked us to do. We may need to request additional personal information from you, such as your home address, email address and government issued ID, in order to protect against fraudulent or spoofed requests.

If an authorized agent of a consumer submits a request to know or request to delete, the agent must submit to us a writing that is signed and dated by the consumer. The consumer’s first name, last name, mailing address, email address, and telephone number must be included on the signed authorization. The signed authorization must expressly state that the agent is authorized to submit requests to know and requests to delete on the consumer’s behalf, receive the consumer’s personal information in response to a request to know, and to receive communications on the consumer’s behalf related to the requests.

If you object to us using your personal information or withdraw permission for us to use your personal information, after initially giving it to us, we will respect your choice in line with applicable law. While we will do our best to limit the ability such withdrawal has on our ability to provide you services and information you requested, some of the functionality and features available on our services may change or no longer be available to you.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states may have additional personal information rights and choices. Please see the section entitled, Your State Privacy Rights for more information.

MINORS

Scootaround does not solicit personal information from children. We abide by the United States Children’s Online Privacy Protection Act and will not knowingly collect personal information from children under age 13. We recommend that parents actively participate in their children’s use of the Internet. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If you believe we might have any information from or about a child under 13, please contact us at admin@scootaround.com.

YOUR STATE PRIVACY RIGHTS

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Residents of certain states, such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia may have additional personal information rights and choices such as the right to request access to and receive details about the personal information we maintain about them and how we have processed it, to correct inaccuracies, get a copy of, or delete their personal information.

In the past twelve (12) months, we may have collected the categories of personal information described in the “Information We Collect About You and How We Collect It” section. We may also collect other personal information outside these categories through instances where you interact with us in person, or by phone or mail in the context of delivering our services and responding to your inquiries.

Learn more about the types of information we collect in the section, “Information We Collect About You and How We Collect It.” Learn more about how we use your personal information in the “How Collected Information is Used” section. Learn more about how we disclose your personal information in the “Disclosure of Your Information” section.

We have not disclosed, sold or shared any personal information to third parties for a business or commercial purpose in the past twelve (12) months.

You have rights under certain U.S. state data protection laws. These rights are not absolute, and in certain cases, we may decline your request as permitted by law. Please see the section entitled, Rights and Choices Regarding Your Information for more information about rights that may be available to you and how to exercise them.

California “Shine the Light” Law. California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at admin@scootaround.com.

Financial Incentives for California Residents. We do not provide financial incentives to California Residents who allow us to collect, retain, sell or share their personal information. We will describe such programs to you if we do.

DATA SECURITY

Security is a top priority for us. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. If you have a username and password for any of the features on our Website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Our policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time without prior notice. It is our policy to post any changes we make to our privacy policy on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You can determine when this privacy policy was last revised by checking the updated date. We encourage you to periodically review this policy to ensure you understand our privacy practices.

CONTACTING SCOOTAROUND

If you have any specific questions regarding any issues about privacy on our Website, please contact Scootaround via e-mail at media@scootaround.com.

CONSENT

By accessing or using our Website, you agree to the terms set forth in this Privacy Policy, including but not limited to (1) our collection and use of data as described herein to the extent that you have opted-in to any such collection and/or use through the methods described in this Privacy Policy, (2) the, choice, access and security we are providing, (3) the methods we have described to notify you of changes to this Privacy Policy, and (4) the transfer of information provided across borders, outside of your country of residence.

Last modified: June 10, 2025